Shipping Information

Estimated Delivery Times
Our goal is to deliver your order within 3–7 business days, depending on your location. Delivery times may vary due to customs procedures, delays from local carriers, or other unforeseen circumstances.

Order Processing & Shipping

Processing Time: Orders are processed within 1–3 business days before shipment.

Tracking: Once your order has shipped, you will receive an email with the tracking link.

Business Days: Shipments are made Monday through Friday only (excluding holidays). Orders placed on weekends are processed on the next business day.

Shipping Delays & High Order Volume
NOTICE: Due to extremely high order volume, shipping times may be delayed by 2–3 days beyond the estimated timeframe. We do our best to deliver your order as quickly as possible and appreciate your patience during this period.

Note: During sales or peak demand periods, processing and shipping times may be longer than usual.

Order Cancellations & Modifications
Once your order is completed, it cannot be canceled or modified as it has already entered the processing stage.

Damaged Packages
If your package arrives damaged during transport, please contact us within 5 business days at Sevra@gmail.com with photos of the damage, and we will assist you.

Thank you for your understanding and for trusting Sevra!

Do you need help?

Frequently Asked Questions

How can I track my order?

You will receive a tracking link via email once your order has been shipped.

Do you ship worldwide?

Yes, we do international shipping! Delivery times vary depending on your location.

When will I receive my order?

We ship worldwide and aim to deliver orders within 3–7 business days, depending on your location. All orders are processed within 1–3 business days before shipment. Once your order has shipped, you will receive a tracking link via email. Shipments are made Monday through Friday (excluding public holidays). Please note that during peak periods or promotional events, processing and delivery times may be slightly longer. Thank you for your patience!

Can I return my order?

Yes! We offer a 30-day return period from the day you receive your order. Just send it back within this time frame—no questions asked. For all details, please see our Returns Policy.